VMware

This web site is a support resource for instructors who are
teaching classes with labs hosted in the VMware Education Labs VDC.

See answers to common problems here: Frequently Asked Questions for ILT Deliveries

Please note: The ticket submission form was updated Oct 1, 2019

CLICK HERE TO OPEN A SUPPORT REQUEST
If you don't have web access, you can also call +1(650)427-6111 to reach our dedicated hotline. Tell the analyst that you are calling for 'VDC Support'

The phone number listed above will reach the VMware Oasis Team.
Oasis will contact Education Labs support and ask them to open a ticket if you are unable to do it yourself. However, in most cases it will be fastest and most direct if you submit a ticket yourself with this form.